Its Drone Detection Time Now; Securus Technologies Proves Its Security Worth Again

Securus Technologies, a security company charged with providing a range of services to over 3, 450 agencies across North America and some 1,200 000 prisoners in the same jurisdiction continues to prove to the world that it is worth its salt. The company, which has its headquarters in Dallas Texas has gone into drone detection technologies in an attempt to prevent drone incursion into prison settings. This is an additional service and technology venture apart from what it has traditionally provided. Securus Technologies offers emergency response services, investigation, biometric analysis, incident management, among an array of other important security and emergency services. The overall goal of the organization is to provide the ultimate security possible. Now, Securus Technologies has picked up its latest security challenge. A project to prevent drone incursion into prisons

 

Drones and the Security Factor

 

Drones are the indisputable icons of the 21st Century inventions. We live, practically in the drone era. Drones are used to carry out activities that span from business to personal ones. They are used for surveillance, photography, inspection of facilities and more. Drones have also been adopted by postal service and courier companies to deliver mail and parcels to the intended customers. While drones may have been a reason to make a sigh of relief in business and social areas, they may be used for more than meets the eye.

 

The Flip Side of Drones

 

Drones have just been identified for services they may never have been intended for. You may call it accidental discoveries, opportunistic discovery or whatever, but there is a segment of society that has found some illegal use for the devices. Drones have been cited as a serious security threat to prisons. They are being used to ferry contraband products in and out of prisons facilities. Securus Technologies has embarked on a series of tests to detect drone incursion into prisons. The pilot project is intended to improve security, in line with its mission of making the world a more secure place. Drones are used to deliver such contraband goods as cell phones, drugs, and pornography into prison facilities. There is a wide range of contraband goods that could reach the prisoners in this way.

 

Sometime in 2017, a report by USA Today raised concerns over the use of drones for reaching into the jail cells. The newspaper reported that there were over 12 attempts at delivering contraband into prison facilities using drones. State officials corroborated the story.

 

The Lure of Drones

 

Drones are targeted by criminal minded people because they have become affordable, even to individuals. They are also powerful devices that can be sent to distant places and can be operated easily.

 

Securus Wins Coveted Awards

 

The Stevie Awards for Customer Service are the most prestigious awards targeting the best-performing companies in customer service, call center response among others. Securus Technologies scooped three Stevie awards in the ceremony that was held at Caesars Palace, Las Vegas Nevada. The organization won the Customer Service Complaints Team of the Year. Ms. Zeperita Jackson, the company’s customer service manager won the Silver for the Customer Service Professional of the Year, while the Video Visitation Team won Bronze for the Frontline Customer Service Award. The Stevie Awards are the top Customer Service Awards globally. The organizers also oversee several other top awards for corporate entities.

Securus Technologies Receives Customer Comments To Support Their Efforts In Ensuring Better Prisons

Not a long time ago, Securus Technologies created the Wireless Containment Units that were installed in 8 prisons in the USA. These units were designed to ensure that contraband devices if used within the prison compounds by inmates, could not operate at full functionality as the wireless units barred all calls being made to and from unknown numbers. Only certain calls such as calls to 911 and authorized personnel could be dialed from within the prison compounds.

 

The futuristic technology used by Securus Technologies to create these units also made it possible for the management of jails to record the allowed calls, which in turn has led to some astonishing results. The user comments that were posted by the facility revealed that some of the monitored calls between various parties such as staff members and even inmates resulted not only in the confiscation of contraband items such as drugs and alcohol but also action was against staff members who had blatantly broken the jail’s rules. More such comments are being posted that speak volumes about the efficacy of these units.

 

Securus Technologies had also come into the limelight a short while ago for receiving the highest accolade in the form of recognition from the Better Business Bureau. The award was given to Securus Technologies as it had not only followed all the mandated guidelines while interacting with customers but also gone well above the expected threshold by creating honest ads that were straightforward. The recent set up of the call center by Securus Technologies has received recognition as well due to the first call resolution rate being 99% and the overall satisfaction score being at 4.3 out of 5.

 

That’s not all, the recent acquisition of J-Pay by Securus Technologies has helped strengthen the prisons in the USA by allowing for better security and amenities for the premises. The purchase ensures that J-Pay operates as a wholly owned subsidiary of the parent company, Securus Technologies while all the joint clients enjoy added benefits of better public safety.

Securus Technologies: Wireless Containment Solutions Could Have Prevented Latest Inmate Facebook Live Video

Securus Technologies was shocked, along with the country at large, when an inmate posted a live video on Facebook with a contraband smartphone. The 3-minute video that was captured inside the Evans Correctional facility depicts Jose Rivera, the 31-year-old inmate serving his 10-year prison sentence, brandishing a pen-knife. According to the recent news from the inmate facility, Jose Rivera has been caught by a cell phone on numerous occasions in the inmate facility.

 

Such incidents are what the Securus Wireless Containment Solution is designed to prevent and detect in the inmate facility. If the inmate facility had installed the Securus Wireless Containment solution, Rivera’s phone would be unable to connect to any network in the industry. At the beginning of the year, the FCC wanted to streamline the correctional facility process to access such technology including proper access to networks in the inmate industry.

 

Securus Technologies is a Dallas-based technology company that serves over 2,500 law enforcement, public safety, and correctional facilities in the country. It is also estimated that the company is serving more than 1 million inmates in all these facilities under their jurisdiction. Securus Technologies is one of the few companies with the responsibility and commitment of connecting the people for the provision of emergency response systems, public information, and incident management. In the recent past, the company went on to assimilate the provision of inmate self-service, information management, communication analysis, and biometric analysis services in the inmate industry. This action ensures that Securus Technologies provides a safer place to live for everyone.

 

During this past month, Securus Technologies issued an open invitation to all lenders and facilities to visit their technology center. The company is always proud of their services to their clients. As a sign to show that they care about their welfare, Securus Technologies has extended the invitation to ask their clients to issue their feedback on how they find their technology useful in their daily activities. Securus Technologies is also proud to announce that they are among the first companies to achieve thus level of prominence as a result of numerous positive feedback emanating from their clients from all parts of the country.

 

Securus Technologies is proud to hear that their clients acknowledge their efforts to revolutionize the correctional space for the sake of public safety. According to the management of Securus Technologies Company, they always develop new services and products every week to help the inmate facilities achieve the level of excellence expected from them by the government. This means that crime rates have been reduced curtsey of the technology provided by Securus Technologies in the inmate industry. Most of the work conducted by the inmate officials has been reduced through the use of products emanating from Securus Technologies.

 

Securus Technologies: Innovations for Better Penitentiaries

Securus Technologies Inc. is the leading company that provides parolee tracking, detainee communications, and government information management solutions. Securus serves more than 1 million prisoners nationwide and around 2,600 penitentiaries in 45 states across the United States, including facilities in Mexico and Canada. Their biggest customer base, of course, is the conglomerate of correction agencies and prisons in the territory of the United States.

 

Securus is known for providing innovative, comprehensive technological solutions and fast customer care. Securus’ mission as providers of communication solutions is to improve the penitentiary environment by providing technology to law enforcement communities, thus helping the betterment of public safety.

 

Based in Dallas, Texas, with four regional offices in Allen, Texas, Carrolton, Texas as well as in Atlanta, Georgia, Securus Technologies has created quite a reputation as one of the most praised communication providers for prisons. Securus Technologies has employed more than 1,000 people and has invested around $600 million in innovative prison technologies and acquisition of patents.

 

Securus started with the merger of two leading companies in corrections market industry, namely the Evercom and T-Netix companies, in September 2004. Three years later, the group bought and added to the arsenal the international brand leader in Offender Management Systems, a company called Syscon Justice Systems.

 

Since that time, Securus have developed different technologies and systems that have aided the law enforcement community in improving public safety. One example of a system that Securus provided is the Wireless Containment Solution. This system prevented contraband mobile devices from connecting to mobile networks. In 2016, Securus began working with Harris Corporation on the “Cell Defender” technology.

 

Securus Technologies is also well-praised by inmates who have tested and approved the communication services of the group. Because of their higher standards and technology input, the quality of their communication devices is superior, and inmates have noticed the difference.

 

Based on the feedback Securus Technologies Inc. gets, thousands of the penitentiaries that they are working with are happy and trusts the company. A letter from a correction agency staff says that with the use of Securus LBS software, the sheriff’s department managed to recover narcotics, cash money and over a million of illegal assets. He commented that, without the LBS software, there was no doubt that recovering all those assets would have been complicated, if not impossible.

 

 

Why Choose Securus Technologies For Communicating With an Inmate? Here Is Why.

Securus Technologies is a newly designed and innovative company that has been offering a vast array of opportunities for people to connect. Perhaps one of the most commonly utilized form of its technology is communications between inmates and their relatives, family members, and/or significant others. It is a form of communication that enables people to connect with one another via means of video conferencing in which the individual who is at home who would have visited the correctional facilities ends up being able to connect with the inmate in jail. In this particular case, the physical visitation is not necessary. That may actually be a good thing as inmates are often required to have their visitors undergo lengthy visitation processes in which the visitors are required to wait for appointment times to open up and be scheduled for visitation times that they were not necessarily ready for. By connecting with an inmate through the use of Securus Technologies, one can have certainty in knowing that they will still be able to connect while being able to chat from the comfort of their own home.

 

Securus Technologies is also a wonderful form of communications that have helped police officers to “crack” crimes in the sense that when the communications occur, the conversations are recorded and in the case the inmate is to say anything in pertinence to a crime that has occurred or is currently occurring in the center that they are jailed in, the authorities can use the segment(s) as evidence for solving crime. This is one of the reasons why this technology is so valuable and important to implement into as many correctional facilities as possible as it provides inmates’ family members, friends, and significant others with a commodity that provides them with convenience, it enables inmates to have some free time, and it gives the authorities a tool for making their jobs easier.

 

Securus Technologies displays customer satisfaction

Securus Technologies has been a leading provider of criminal justice technology geared to monitor, correct, investigate and enhance public safety. The company has received tons of positive reviews from customers that were pleased with working with the enterprise. The company CEO, Mr. Smith, went ahead to release information about customer comments from the previous year. The company wanted to share a sample of the numerous comments it received mainly through email and in the form of formal letters. People that sent the letters were officials working in correction facilities. These individuals were tasked to prevent and solve crimes in the correction facilities.

 

In one of the comments, the company was highly applauded for the assistance through information on phone calls obtained. Recording of a phone call enabled a search warrant for one particular corrupt staff. As a result, the person was arrested for introducing contraband equipment within the correction facilities. The whole process of identifying contraband materials in the correction facilities was made possible through the availability of recorded phone calls. In another instance, the monitored calls contained information regarding the use of alcohol, selling drugs and drugs within the facility.

 

The multiple benefits realized by people working in the correction facilities are as a result of the flexibility with the Investigator Pro 4.0 Software. The software is a brand new tool that provides invaluable ability to fight crime taking place within the correction facilities. Most of the crimes committed in such facilities has been closely linked with other criminal activities likely to occur outside the facility. The software has an improved ability to match voice records and sample out a particular voice from the extensive database. This has made it easy for investigators to track an individual voice to get certain information.

Securus Technologies – Investigator Pro 4.0

Securus Technologies is the leading communications company responsible for helping incarcerated inmates and correctional facilities communicate with their family members and loved ones. They have recently announced the newest release and launch of a software that is voice activated and can help aid investigators when looking for certain suspects. The software is called Investigator Pro 4.0 and was released into the company by JLG Technologies. Investigators will now have the option to select a voice sample that can either be from an inmate or the party that is being called. This will help eliminate violent activities and prevent future crimes now that investigators have the option to track down voices that match from different conversations inside the facility as well as outside of the facility. The will focus on preventing gang related activities and hopefully be able to eliminate and reduce many of them in the future. Not only are they able to search their telephone numbers, but they can now rely on the software system to locate voices. There are three different abilities that investigators will be able to track down and they are what other inmates may be saying to outside parties and who they’re involved with. They can also find out if the calls that have been made were made by previous inmates.

 

Securus Technologies is stationed in Dallas, Texas, and serve many correctional facilities all over the world. They are responsible for providing communication programs to more than 3450 public safety offices and over one million incarcerated inmates. They have a wide variety of different programs that are offered and their services are highly exceptional